1. Please wrap the tools to be returned and send back to the below address. Any damage in transit is
not covered warranty and will be invoiced.
Laser Tool Specialist
Unit 3, 2-4 Sarton Road,
Clayton, Vic 3168
2. Tools are typically repaired & returned in 2-3 business days of receipt by us.
3. 12 Months Back To Base Warranty from the date of purchase, which does not include any physical
damage, user misuse and consumables. If your tool does not qualify for warranty repair, we will
contact you with an estimate of the repair charge.
4. D.O.A claim has to be made within 7 days of receipt. Prior to returning any dead on arrival (D.O.A.)
or incorrectly supplied product, all products must be returned in THEIR ORIGINAL PACKAGING
COMPLETE WITH ALL ACCESSORIES, MANUALS AND INCLUSIONS. Should items not be returned in
their original condition, the item may not be accepted or the value of the missing components
deducted from the total of the refund amount.
Please do not hesitate to contact one of our friendly staff members to answer any further queries or
concerns, you may call us on (03) 8555 9549 or email us at firstname.lastname@example.org